First Private Stays – Powered by First Group

MAXIMISE YOUR SHORT-TERM RENTAL INCOME – WITHOUT THE HASSLE

With over 30 years experience in property, resort, and hospitality management, First Private Stays powered by First Group, provides best-in-class, end-to-end solutions to unlock optimal rental returns for property owners – whilst delighting holiday guests with unforgettable experiences. As leaders in the short term rental market, the groups R5b portfolio, hosts 10m guests annually across 2,000 properties and 40 holiday resorts boasting:

50% repeat guests
 Guest database of 1M
 Stellar guest reviews
 Next-gen owner management software
 200+ online travel agents
 Dedicated FG Rental platform
 24/7 guest support
Hotel grade, amenities, cleaning & maintenance
 Additional reservations from 100k Group loyalty members.
 Competitive Interior design solution’s

Host with us

Unlock your property’s full earning potential!

Need help?
Call us on +27 31 717 7387

Caring for

5 000

staff families

Hosting

10M

guests per annum

Owning

R5 billion

property portfolio

Serving over

100 000+

happy members

Restlessly

fuelling

the future

Over

100 000

Loyalty Members

Over

80

reservationists

Over

30

years of experience

Managing

+2 000

properties

Manage

40

resorts countrywide

Caring for

5 000

staff families

Over

100 000

Loyalty Members

Owning

R5 billion

property portfolio

Over

80

reservationists

Owning

R5 billion

property portfolio

Over

30

years of experience

Restlessly

fuelling

the future

Serving over

100 000+

happy members

Manage

40

resorts countrywide

Managing

+2 000

properties

WE HANDLE EVERYTHING, SO YOU DON’T HAVE TO.

Property Setup & Onboarding

After a detailed property inspection, inventory and photography checks, expert recommendations and income projections are provided. Once optimised to guest ready status, your property will be set to generate maximum returns.

Marketing & Distribution

Once your property is listed on
over 200 major booking platforms – including Airbnb, Booking.com, Expedia, TripAdvisor and more – the First Group Rental platform and the Groups 100,000+ Loyalty Members will onboard your listing for optimization.

360° Guest Experience

Our Guest Experience Hosting
Team is available 24/7 for support,
communication and emergencies. Additional offerings, including babysitting, tour arrangements, special occasion assistance as well as extra cleaning are available to the guests.

Dedicated Host

A dedicated Host is your primary
point of contact, providing property management excellence to exceed your expectation and to optimize guest reviews. The primary objective of the Host is to delight every guest, drive repeat bookings and maximize earnings.

SEAMLESS HOSTING, SMARTER STAYS.

Optimal Reservations Management | Market Related Pricing

PROPERTY
MANAGEMENT SYSTEM

First Private Stays manages your property across 200+ booking platforms, including its own, ensuring consistent listings, pricing, and reviews. Our advanced real time system tracks reservations, guest scores, live calendars and market related pricing to maximise rental returns for Owners.

Seamless interactions.

Owner Portal | Guest Portal | Host Portal

COMMUNICATION

First Private Stays masters the digital experience for property Owners with real-time tracking of bookings and revenue whilst the Guest Portal provides hassle-free communication via WhatsApp to your Guests. The Host Portal efficiently manages check-ins, cleaning and inventory.

Effortless automation.

Occupancy Reports | Owner Statements | Financial Reporting

ANALYTICS & REPORTING

Detailed occupancy reporting, automated monthly owner statements, and real-time financial tracking as well as key metrics such as ADR, booking trends, revenue, and expenses are available instantly to download at any time.

Real-time insights.

KEY DIFFERENTIATORS
THAT SET FPS APART

• 30+ years’ track record in property management with an R5B portfolio
• Hosting 10M+ guests per annum, supported by 100K loyalty members
• Managing 2,000+ properties and 40 resorts
• Generating 2M guest enquiries annually
• 50% repeat reservations, demonstrating strong guest loyalty
• Maximising reach and visibility with an R300K per month marketing spend
• Best-in-class, end-to-end digital solutions

BEST-IN-CLASS SHORT
TERM RENTAL RETURNS

First Private Stays, powered by First Group – a leader in hospitality – manages 40 holiday resorts, including iconic destinations such as Magalies Park in Hartbeespoort, La Montagne in Ballito, Breakers in Umhlanga, and Riviera in Cape Town.

Leveraging advanced solutions that systematically unlock optimal rental returns and stellar guest reviews for property owners, First Private Stays excels digitally with ranking optimisation, next-gen Owner Management Software, and market related pricing with over 200 Online Travel Agents. This is further supported by the Group’s own Rental Platform, along with discounted reservations from over 100K Loyalty Members.

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